Support Services Staff
3-Hour Courses, On-Site at your Law Firm
Click here for a downloadable brochure**
| Grammar:
Part One (A Webinar*) The 3 Ps: Pronouns; plurals; possessives |
Grammar:
Part Two (A Webinar*) Verbs; tough words; danglers; saying what you mean. |
Grammar:
Part Three (A Webinar*) Punctuation (commas, semicolons, exclamation marks, etc.). |
| Dealing
with Change The 7 Dynamics of Change and how they affect us all. |
Stress "Good" and "bad" stress. How to use "good" stress and avoid the dangers of "bad" stress. |
Client
Service What do your clients expect? How can you exceed those expectations? |
| Teamwork
How teams get to be high performing. |
Conflict
Resolution Dealing
with difficult people; |
Effective
Communication Listening
is more than not talking; |
| Take
Charge How to get the most out of your job; maximize your potential; be the ultimate professional. |
Increasing
Productivity Ability to focus and get the job done; time wasters. |
Problem
Solving Taking
initiative and responsibility. |
*A webinar is short for web-based seminar or workshop transmitted over the web. Participants view slides from their computers and interact with a facilitator through an audio conference.
**You will need Adode
Acrobat Reader 
.
Click here for free download.
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